Returns process
-
Contact Us: Before sending any items back, please email us at lmd-info@luxfer.com or call our Customer Service team at 1-800-503-4483.
-
Ship the Item: Ship item as directed to the following address:2940 Highland Avenue, Cincinnati, OH 45212
-
Inspection & Refund: Once we receive your item, we will inspect it and notify you of the status of your refund or exchange.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will address corrections for the product ordered. Please provide photo(s) of product received for records.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will address corrections for the product ordered. Please provide photo(s) of product received for records.
Non-Returnable Items
-
Opened or partially used food items (unless defective)